At Avinash Power Yoga & Aerobics Institute, we are committed to ensuring customer satisfaction with our services and products. If you receive a defective or incorrect item, please contact our customer support team for assistance. We will review your request and provide a resolution, which may include a replacement or refund, as deemed appropriate.
If you wish to cancel an order before it has been processed or shipped, please contact our customer support team at avinashpoweryogaaerobics@gmail.com or call us at our institute’s contact number. Once your cancellation request is received, we will initiate the refund within 2-3 business days.
Return requests will only be considered in cases where a wrong or damaged product has been delivered.
All return requests must be initiated within 7 days of the delivery date.
To request a return, customers should email avinashpoweryogaaerobics@gmail.com with images of the invoice, the product, and its packaging.
Items must be returned in their original, unused condition with their original packaging.
For defective or damaged products, we will provide a replacement at no extra cost after verifying the images submitted.
Our logistics partner will collect the returned item and deliver it to our facility. Refunds will be processed within 10 days after receiving the returned item.
For incorrect or incomplete orders, please reach out via email within 72 hours of receiving the order.
Returns will not be accepted for:
Damage caused by misuse or mishandling.
Products with tampered packaging or missing labels.
Incidental damage not related to manufacturing defects.
Products missing essential components.
Items returned in a different condition than received.
Personalized or customized products.
At Avinash Power Yoga & Aerobics Institute, we want you to be satisfied with your purchase. If you qualify for a refund, follow the steps below:
Eligibility for Refunds:
The item must be unused and in its original condition.
It must be returned in the original packaging.
The return must be initiated within 30 days of receiving the product.
How to Request a Refund:
Contact us via email at avinashpoweryogaaerobics@gmail.com with your order number and reason for the return.
We will provide instructions for returning the product.
Carefully pack the item in its original packaging, including all accessories and documentation.
Ship the package to the address provided in the return instructions. We recommend using a trackable shipping service.
Refund Processing:
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and the amount will be credited to your original payment method within 5-7 business days, depending on your payment provider’s policies.
Non-Refundable Items:
Products marked as final sale.
Opened or used products.
If you have any questions or concerns, feel free to reach out to us at avinashpoweryogaaerobics@gmail.com. Our team is here to assist you!
This policy is subject to change at any time by Avinash Power Yoga & Aerobics Institute without prior notice.